Support
Get bilingual help with the focused POA + notarization path, billing, downloads, and self-serve workflow questions.
Contact Support
Email support for product questions, billing issues, document access, or bilingual help.
Mon-Fri, 9am-6pm (ET)
What support can do
- Explain product steps, pricing, downloads, and account issues.
- Show where state signing, witness, and notary requirements appear in the workflow.
- Help in English or Spanish.
- Share public lawyer-referral or legal-aid resources if requested.
When to talk to a lawyer
- The principal may lack capacity or may be under pressure from someone else.
- Family members disagree about the document, the agent, or the plan.
- You need advice about Medicaid, taxes, business authority, real estate, or litigation risk.
- A bank, hospital, title company, or agency has demanded custom language or its own form.
Bilingual help and referral path
Support can explain product steps in English or Spanish. If you need legal advice, ask for public referral resources. We do not recommend a specific lawyer or review your facts for legal sufficiency.
Request public referral resourcesReady to move again?
If you are still in the self-serve lane, go back to the focused POA path and keep notarization as the second decision.
Need a faster answer? Start with the FAQ, then read the full disclaimer before relying on a document.
